REFUND POLICY
Refund Policy
Effective Date: January 1, 2025
Thank you for choosing Jewel Tankard Home Collections. We are committed to providing high-quality products and services. Please review our refund and exchange policy carefully:
1. Physical Products
- All sales of physical products, including home collections, are final.
- We do not offer refunds for physical products.
- Exchanges are permitted only for defective or damaged items. To request an exchange, please contact us at contact@jeweltankardhome.com within 3 days of receiving your product. Items must be returned in their original condition.
2. How to Request an Exchange or Report an Issue
For eligible exchanges or to report any issues with our home collections or other products, please contact us at:
- Email: contact@jeweltankardhome.com
- Phone: 615-987-9870
Please provide your order details and a description of the issue. Our team will guide you through the exchange process.